A digital worker touches sales, customers and conversations. That is why data handling is part of the design, not an annex.
Your company's and your customers' data are processed and stored in the EU, without leaving its legal framework.
A clear legal basis, minimisation — only the data each task needs — and a signed data processing agreement before we start.
Transparency about the use of agents, effective human oversight and a record of what the system does.
What it did, when, on which data and with what outcome. That log is yours and can be reviewed at any time.
No sensitive action — a charge, a cancellation, a dispatch — runs without confirmation from your customer or your team, under the rules you set.
Behind the service there is a named team that answers for its work. When a conversation needs a person, a person steps in.
We do not sell it, we do not pass it on for purposes outside the service, and it is not used to train third-party models.
Access, rectification, erasure and the rest of the GDPR rights are handled through a clear route: you ask us, and it is done and documented.
Want your data on your own servers? That is what On-premise is for: the platform installed at your premises, bespoke.
Write to us: we will send them the data processing documentation and answer their questionnaire.
Or copy the address: hola@norwaike.com
We reply within one working day, with a day and time proposed.
