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How we work

Two routes, no surprises.

Sign up yourself for the Digital workforce, or build an On-premise project with us.

Digital workforce

You sign up yourself, in the app.

Open to businesses in Spain.

Step 1

You create your account.

In the app you choose: serving your customers, automating your business with a custom integration, or both.

Step 2

You set it up.

You connect your channels and your calendar in the app, with no setup fee. The integration is quoted before the work starts.

Step 3

It is already working for you.

It serves your customers at most 7 days after you finish signing up, not counting time we spend waiting for something from you; what you automate, when we hand it over working. No lock-in.

On-premise

A bespoke project, in three steps.

Everything on your servers or on ones we provide: On-premise.

Step 1

Diagnostic.

A first call and a review with your IT team: what a digital worker can handle and automate on your software, and where it is installed.

You get: a written proposal with scope, schedule and fee.

Cost: nothing.

Step 2

Measurable pilot.

One site or a contained area, with metrics agreed beforehand.

You get: the numbers and a recommendation.

Step 3

Rollout.

To the rest, when you decide, without stopping your operation and with a named contact.

If the pilot does not deliver, you do not continue.

Request a diagnostic call

What we measure in the pilot

The numbers that decide.

Conversations handled.

How many it handles, at what hours, and how many go to your team.

Hours freed up.

The time your team stops spending on repetitive tasks.

Jobs recorded.

Bookings, orders or jobs logged in your software, one by one.

Response times.

How long a customer waits, before and during the pilot.

Frequently asked questions

About the process.

How long does it take to have a digital worker running?
With the Digital workforce, you set it up yourself in the app when you sign up: you connect your channels and your calendar, and you have it working within 7 calendar days at most (the clock stops while we are waiting for something from you). If you add a custom integration, its timeline is in the quote. In On-premise, the schedule is in the proposal, after the diagnostic.
Do I have to change software or migrate my data?
No. It answers on your channels — phone, WhatsApp, email and web chat — and books into the included calendar or, with Connectors, into the software on the market you already use: Google Calendar and Outlook, right away; the rest, on request: we confirm availability before you sign up. With a custom integration, it works inside your ERP, POS, PMS or CRM. And if you need new software, the group builds that too, with the digital workers already inside.
What if it is not right for me?
With the Digital workforce, you do not pay it all until it is already working and, from that day, you have 14 days to ask for a 100% refund of your plan. If you cancel before it is up and running, we refund what you have paid for your plan. If 30 days go by and we still do not have what we need from you to get it running, we close the account and what you have paid is not refunded. The setup of a custom integration is not refundable. In On-premise, if the pilot does not deliver, you do not continue.

Start today, or tell us about your project.

Serve your customers · from €49 a month

Sign me up

No lock-in. Open to businesses in Spain.

Create my account
Automate your business · from €990 + €99 a month

Ask for my integration

You ask for it when you create your account. Quoted before the work starts. Open to businesses in Spain.

Create my account
On-premise · bespoke

Ask for a diagnosis

It starts with a 30-minute call, no obligation.

Request a call

Or copy the address: hola@norwaike.com

We reply within one working day, with a day and time proposed.