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Service under way in a restaurant
Retail and hospitality

Your shop, answered. The daily close, on your phone.

Ingrid and Sofie take the phone and WhatsApp. Erik works in your till system: new products, prices, takings, stock and reports.

The problem

What gets lost every day.

Bookings and orders lost.

At the busiest hour nobody takes the phone: that's an empty table or a sale that walks.

Tills that don't balance.

The close is done at night and the gap shows up days later.

Your digital team

Your digital team: shop, dining room and back office.

Ingrid and Sofie

Serve your customers

They pick up the phone and answer WhatsApp, email and web chat, and leave the appointment or booking in your calendar.

So
Sofie · WhatsAppExample · WhatsApp to a hair salon · Saturday, 21:40
CustomerHi, do you have a slot for highlights on Thursday afternoon?
SofieHi! On Thursday I have 16:30 or 18:00. Which suits you better?
Customer18:00. It's Ana Molina.
SofieDone, Ana: highlights on Thursday at 18:00. See you then!
Appointment added to your calendar
Nobody put down the scissors to reply.

Erik

Automate your business

Works for you and your manager inside the till system: new products, prices, takings, stock and reports.

Er
Erik · AutomationExample · Scheduled task · every night, 21:30
ErikToday's close: 31 services, 6% more than last Saturday, and no discrepancies in the till.
ErikThe chestnut dye is below minimum. It's in the report.
YouThanks. Put the men's cut up by one euro.
ErikDone: the men's cut has its new price on your till.
Report sent and price changed on your till
The close reaches your phone and nobody stays late to pull it.

Example roles. Serving comes with Calls and Messages; automating, inside your till system, with a custom integration.

Results

Already working in businesses like yours.

Shop manager checking sales on a tablet
Retail network · Norway 2,000+ shops

On systems from the group's partners, 8 million transactions a year. The close, every night on the phone.

All results
Frequently asked questions

What we get asked in this sector.

What does it cost for a salon or a shop?
Messages, from €49 a month; Calls, from €99; and Confirmations by SMS, from €14, with no lock-in and no setup fee. To work inside your till system — new products, prices, takings, stock and reports — a custom integration: setup from €990 and €99 a month from when it works. Ex VAT. Plans and pricing.
Does it work with my till and my management system?
Yes. For your assistant to serve customers with your till — Numier, Ágora and others on the market — Connectors: €49 a month, on request; we confirm availability before you sign up. For Erik to work inside it, or if yours is not a Connector, a custom integration: it joins the software you already use — till, management, bookings, stock — with no migration. Without either, the appointment or the order goes into the included calendar. Behind it is Nordix BIOS, the platform we build on.
Which channels does it serve my customers on?
By phone with Calls, and on WhatsApp, email and web chat with Messages. Your customers keep calling the same number.
What happens to my sales and customer data?
It is processed in the European Union, under the GDPR and the EU AI Act. With a custom integration, receipts, bookings and customer records stay in your own systems; without one, in the included calendar.

Where do you start?

Serve your customers · from €49 a month

Sign me up

No lock-in. Open to businesses in Spain.

Create my account
Automate your business · from €990 + €99 a month

Ask for my integration

You ask for it when you create your account. Quoted before the work starts. Open to businesses in Spain.

Create my account
With your till or your software

Talk it through first

A 30-minute call, no obligation.

Request a call

If you prefer, copy the address: hola@norwaike.com

We reply within one working day.